How does the money back guarantee work?
Many of our products offer a refund guarantee if your catch rate doesn't improve after using them, following the simple instructions provided with your order. For these items, you may request a refund within 45 days of purchase. NB. Postage fees will not be refunded. Thus, on these products, your gamble is limited to the cost of delivery.
NOTE THAT THE REFUND GUARANTEE APPLIES TO YOUR FIRST PURCHASE ONLY IN EACH PRODUCT GROUP (EG.BOILIES - IF YOU ORDER TWO PACKS OF BOILIES AND DECIDE YOU DON'T LIKE THEM, WE WILL ONLY REFUND THE FIRST TUB YOU'VE BOUGHT). Therefore we ask first time buyers to buy only one product in each group if you wish to take advantage of our risk free trial policy.
The Money Back Guarantee is limited to Oracle branded products to the value of £10 so if you are new to an item, please don't order large quanties before testing them.
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